Punjab national bank customer care

Customers of Punjab National Bank can easily rase their queries or complaints to the customer care executives they will resolve their issues on their priority. Customers can all to the bank’s customer care through toll-free helpline numbers, online complaints, feedback forms, emails, SMS, and by visiting the bank too.

Customers can contact customer care for balance enquiry, they can listing the lost or damaged credit or debit card, non-disbursement of cash from ATM or any other issue.

Below are the following toll-free numbers which can be contacted:

 1800 180 2222

1800 103 2222

0120-2490000 (Tolled No. for International Users)

011-28044907 (Landline)

PNB customers can call on the below numbers for balance enquiry of their accounts:

Toll-Free – 1800 180 2223

Tolled No. – 0120-2303090

PNB credit card customers can also call any of the below numbers for emergency credit card services such as lost credit cards, or in misuse of the credit card, etc.:

1800 180 2345


If Customers want they can also email their queries, or complaints or feedbacks to the customer care centres of Punjab National Bank. The customers need to use their bank registered email ID to mail their concerns or to login on to the official website for services like internet banking, etc. PNB customer care executives would resolve the issue within 48 hours of receiving the email.

Below is the official email if of PNB customer care: [email protected]

For issues related to Credit Cards: [email protected]

If a customer has issues related to particular PNB banking services, then the users can send a mail on the below-mentioned email. 

For issues related to online payments: [email protected] 

For issues related to internet banking: [email protected]

PNB also provides complaint forms to their customers so that users can report their queries hassle-free. The complaint form is available on the official website of the Punjab National Bank. Customers can fill that form using their registered email ID. As an alternative option, customers can also use their ‘Online Complaint Cum Feedback Kiosk’ given at the Head Office or Field General Manager Office of Punjab National Bank.