Monday, June 21, 2021

Personal loan customer care

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Personal loans are one of the important financial services offered by banks. Easy to secure, collateral-free, and of funds, personal loans come to the rescue helping individuals complete their emergency cash requirements. 

Customer Care Service of Personal Loan Providers

A personal loan is generally an unsecured loan. The loan applicant doesn’t have to provide any collateral or security to avail of the loan. The process is quick, easy to use, and has very little documentation.

To make it easy for borrowers, loan providers offer an easy-to-use customer care service. it’s recommended for the customers to check the FAQ section of the website before contacting the customer care team. This section has all the answers to queries.

Following are the methods which can help customers:

Helpline numbers – Loan providers provide toll-free helpline numbers that make it easy for customers to ask queries.

Email ID – Also customers can send or write their queries, complaints, and feedback by email to the customer care department.

Online Chat– Most bank’s websites offer an online chat facility to help customers resolve their queries there themselves.

Personal Loan Providers and their Helpline Number:

Aditya Birla Capital: 1800 270 7000

Axis Bank: 1860 419 5555, 1860 500 5555

Bajaj Finserv : 020 3957 5152

Bank of Baroda: 1800 258 44 55, 1800 102 44 55

Bank of India: 1800 220 229, 1800 103 1906, 022 4091 9191

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