The HDFC Bank, known as the Housing Development Finance Corporation Bank, is a major asset and capitalization bank in India. In addition to over 4000 branches in India, it is active in Bahrain, Hong Kong, and Dubai. The bank, with its headquarters in Mumbai, offers a variety of services, including banking, home loans, personal loans, credit cards, etc.
In any query, feedback or issue concerning any HDFC Bank service offers end-to-end support with a 24/7 customer service facility. By mobile, email, sms or a branch visit, customers may use the service provided to HDFC customers. Here are the steps to express your questions, ideas or concerns.
HDFC Bank 24*7 Customer Care Toll-Free Number
In order to settle all complaints, HDFC Bank customers are able to call the following number:
- 022-6160 6161
|Location||HDFC Customer Care|
|Ahmedabad||079 6160 6161|
|Bengaluru||080 6160 6161|
|Chandigarh||0172 6160 616|
|Chennai||044 6160 6161|
|Cochin||0484 6160 616|
|Delhi & NCR||011 6160 6161|
|Hyderabad||040 6160 6161|
|Indore||0731 6160 616|
|Jaipur||0141 6160 616|
|Kolkata||033 6160 6161|
|Lucknow||0522 6160 616|
|Mumbai||022 6160 6161|
|Pune||020 6160 6161|
HDFC CUSTOMER CARE TIMINGS
- Banking: Banking services are an IVR/Agent mix according to the transaction type. Every day from 8.00 am and 8.00 pm, every IVR transaction is available 24×7 and supported agent services. Card loss monitoring is a supporting agency available 24 hours a day.
- Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
- Loan Services: Loan services between 8:00 am are available till 8 p.m. On every Sunday, bank holidays and so on.
- Demat and Loan Against Securities Account Services: Monday to Saturday services are provided from 8:30 a.m. to 5:30 p.m. (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays).
- Mutual Fund or Investment Services Account related Services: Services from Monday to Saturday are available from 9:30 a.m. to 6:30 p.m. (It is not accessible every Sunday and bank holidays on the 2nd and 4th Saturdays, this facility).
HDFC CREDIT CARD CUSTOMER CARE
HDFC Credit Card 24*7 Toll-free Number
- 1800 266 4332
- 1800 258 3838
- 161606161/16160616 (chargeable number)
24×7 Credit Card Customer Care Numbers (City-Wise)
HDFC CREDIT CARD INTERNATIONAL HELPLINE NUMBER
|USA||855 999 6061|
|Canada||855 999 6061|
|Kenya||0 800 721 740|
|Singapore||800 101 2850|
|Other countries||91 2267606161|
HDFC CUSTOMER CARE GRIEVANCE REDRESSAL
If a customer receives no reply through the aforesaid mention, or is not happy with the solution, the customer may use the following media to contact Grievance Redressal:
- Fill out the complaint remedy form with the previous complaint and other information on their official website.
- Customers can call them on the following number:
- Banking Products – 1800224060 (9.30 am – 6.30 pm, Monday – Friday)
- Credit Cards – 044 – 23625600 (9.30 am – 5.30 pm, Monday – Friday)
- Customers can write their questions and send to the following address: For Banking and Depository Services
Grievance Redressal Officer
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi,
For Credit Card Services
Grievance Redressal Officer
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Nodal Officers at HDFC Bank – If the solution provided by the Grievance Redressal Forum is not satisfactory, the customers can increase the problem by contacting the Nodal officers. The details of the nodal officers in the region are given below:
|Principal Nodal Officer|