Citibank, one of India’s famous banks, offers its clients a wide variety of credit products. Citibank is a name to be reckoned with in the financial industry with competitive interest rates on loans and credit cards. On custom-made Citibank, customers can enjoy various benefits.
Credit cards are based on various needs.
The needs are enough for everybody, and depending on the lifestyle, it could vary for each of us. Citibank offers different credit cards in the following categories to clearly understand the customer’s spending habits:
- Shopping Card: Exclusive rewards, offers and discounts on online and offline shopping.
- Cashback Card: Helps in saving money on every purchase through cashback points.
- Rewards Card: Accumulate reward points to get various gifts of your choice.
- Travel Card: Lounge access at airports and discounts on ticket and hotel bookings
- Life Time Free Card: Free credit cards with no annual fees.
- Business Card: For efficiently managing your business with advance credit.
- Lifestyle Card: Discounts, offers and rewards on basic utilities
- Entertainment Card
You may select the one that fits your preferences and spending behaviour from the above mentioned credit cards. With deals and incentives offered in each category, you can save a huge amount.
KEY HIGHLIGHTS OF CITIBANK CREDIT CARD ELIGIBILITY
| Age | Minimum of 18 years old |
| Income Requirement | Nil |
| Employment | Salaried or Self-Employed |
| Interest Free Period | Up to 53 days |
| ATM Cash Withdrawal Charges | 2.5% of amount withdrawn |
CITIBANK CREDIT CARD ELIGIBILITY FACTORS
The following eligibility requirements must be met for individuals who wish to apply for a Citibank credit card:
Age Criteria: You must be under the age limit set by the bank to apply for a Citibank credit card. The applicant should be at least 18 years of age. Anyone who falls under this age limit will apply to Citibank for a credit card. The credit cardholder of the add-on should be 18 years and older.
Income Criteria: To use a Citibank credit card, you must have a monthly income. According to the card’s features and requirements, the income parameters vary. Against your fixed deposit and minimum income defined by the bank, you can get a Citibank credit card. Based on requirements and features, revenue can vary for different cards.
In order to use a credit card from Citibank, the client should provide evidence of a steady stream of income. You can be either an employee working in an existing business or a self-employed professional operating your own company.
Nationality: The applicant should be a resident of India or Non-Resident Indian.
FACTORS AFFECTING CITIBANK CREDIT CARD ELIGIBILITY CRITERIA
When applying for a Citibank credit card, the applicant has to verify the following items:
Income of the Applicant: When applying for a credit card, your salary plays an important part. This is the bank’s proof that you will be able to pay your credit card bill.
For a fixed deposit, you can also get a Citibank credit card.
Age of the Applicant: It becomes a big responsibility to use a credit card. After a certain number of years, a person only gets a steady stream of income. Therefore, in giving a credit card, the banks are certain about age requirements as they expect a proper payment every month.
Credit History of the Applicant: Credit history is a straightforward demonstration of how an person handles his / her credit-related activities. For offering a credit card, a strong credit history is strongly desired by the lender.
Nationality Criteria of the Applicant: The applicant should be a resident of India or Non-Resident Indian.
DOCUMENTS REQUIRED TO APPLY FOR A CITIBANK CREDIT CARD
To apply for a Citibank credit card, you need to submit the following documents.
- Address proof – Passport/ Driving Licence/ Voters ID etc.
- Identity proof – Bank Statement/ Voter Id/ Driving Licence/ Pension Book etc.
- Income Proof – Bank Statement/ Pay Slip/ Income Tax return
- Pan Card
- Passport size photo
HOW TO APPLY FOR CITIBANK CREDIT CARD?
The process is straightforward if you want to apply for a Citibank credit card, and you can follow the steps given below to get it:
CREDIT CARD APPLICATION ONLINE FOR NEW CUSTOMERS
- You can visit the ‘Credit Cards’ page on the official website of Citibank.
- Enter your personal and contact details.
- After the verification, a representative from the bank will get in touch with and ask guide you through the process.
- To get a Citibank credit card, you may have to submit KYC documents and income proofs.
- To apply for a credit card, you can also visit the nearest Citibank branch.
CREDIT CARD APPLICATION ONLINE FOR EXISTING CUSTOMERS
- Visit the ‘Credit Cards’ page on the official website of Citibank.
- You will have to enter your customer ID and mobile number for net banking.
- You may directly apply for a credit card online.
- To apply for a credit card, you can also visit a nearby Citibank branch.
INTEREST-FREE CREDIT PERIOD ON CITIBANK CREDIT CARD
Citibank cardholders can earn up to 53 days of interest-free credit limit, but it is subject to adjustment according to the scheme and card. If the previous month’s balance is not cleared in full on or before the due date, you will not get an interest-free period. Similarly, the interest-free duration for withdrawing cash from the ATM does not apply.
FEES AND CHARGES ON CITIBANK CREDIT CARD
Annual Membership Fee: As defined by the bank, the cardholder would have to pay the annual membership fee for primary and add-on cards. The fees can vary according to the schemes for different cards. Annual payments shall not be refunded to the cardholder at the time of credit card closing.
Cash Advance Fees: The cardholder can use a credit card at any time to withdraw cash from ATMs in India and abroad. A fee of 2.5 percent of the amount withdrawn will be paid for each transaction, and it will be added to the next monthly bill. Unlike other payments, ATM transactions do not have an interest-free duration.
Late Payment Charges: Late payment charges are applicable if minimum amount due is not paid on or before the due date. Following are the late payment charges applicable.
| Up to INR 10,000 | INR 300 |
| INR 10,001 to INR 25,000 | INR 600 |
| Above INR 25,000 | INR 950 |
HOW TO INCREASE CITIBANK CREDIT CARD LIMIT?
The credit limit for Citibank credit cards is calculated at the sole discretion of the bank. At the time of card delivery, the available credit limit is conveyed to the cardholder.
The customer wishing to raise the credit limit can write to the bank asking for the credit limit to be increased. The cardholder has to send financial records such as pay slip, bank statement, income tax returns, etc. when applying for the raise. The credit limit increase shall, however, be calculated at the sole discretion of the bank.
HOW TO PAY CITIBANK CREDIT CARD BILL?
To pay your Citibank credit card bills, you can use the methods below:
Citibank Account Holders: To make your credit card payments online, you can register for a net banking facility with the bank. You should request a written standing instruction following registration to automatically debit a pre-determined amount from your account. This will help you pay the bills on time and keep interest on late payment from being paid.
ALL CUSTOMERS
NEFT: By using the NEFT facility, you can pay your credit card bill from any other bank account. In various banks, the instructions may differ slightly, but in most cases, to make the payment via NEFT, you need to add your credit card number as the payee account number. Any payments made on a weekday during working hours are credited on the same day, while the payments made on the next business day are credited after working hours.
Bill Desk: You can use the web page of the Citibank Bill Desk that is set up to pay credit card bills. Fill out the information needed, which also includes the number of the credit card and the amount of the payment. To complete the payment of the credit card bill, the clients are then directed to Citibank’s net banking portal. After a successful transaction, customers will receive an online transaction confirmation, as well as a transaction reference number.
Cash payment: By paying in cash at any of the branches closest to you, you can pay your Citibank credit card bills. When you pay your credit card bill, a processing fee per payment will be paid by the bank.
Cheque payment: If you want to use cheques to cover your credit card bills, then you can do so in the same way as paying cash for your credit card bills. You may also drop cheques at the bank ATMs where drop boxes are available for this reason, showing your credit card number and other necessary information. You will be cleared of the invoice within 3 working days.
CITIBANK CREDIT CARD CUSTOMER CARE
By calling the following numbers, you can contact the Citibank credit card customer support service 24X7:
From your cell phone and landlines in India, you can dial toll-free 1860 210 2484.
You can also write to the Zonal Offices of Citibank and post your credit card queries.
